We aren't putting on any new events until September 2025, but some of our recent topical webinars are still available for you to watch and build your knowledge over the summer.
In the context of the UK Government's growth agenda, this video looks at customer loyalty as an economic driver. What constitutes true engagement? How can we harness customer feedback for more effective product development? How can we retain investment in an age of simpler switching?
Beyond the media hype about GLP-1 weight loss medications lies a complex web of opportunities, risks, and strategic decisions that could reshape how we assess, price, and manage policies in the years ahead. This video looks at how they could shape the future of underwriting, product design, and claims management in the insurance industry.
Whether you're new to the topic or want to build confidence in how to support neurodivergent colleagues, friends, family members - or simply want to build your own understanding - this video provides a strong foundation. Expect myth-busting, fresh perspectives, and practical insights into how we can all help create more inclusive environments.
This video looks at why being equipped to challenge effectively is important and explores the components of effective challenge, focusing on the practical application of these skills and how to use them within organisations to improve decision-making.
This video will take you through guidance on the new "failure to prevent fraud" offence introduced by the Economic Crime and Corporate Transparency Act 2023 (ECCTA). The Act introduces corporate criminal liability for fraud offences committed by associates, significantly increasing the risk of criminal prosecution for large organisations that do not have reasonable anti-fraud procedures in place, and the replay will help you to understand the details and navigate its requirements.